Returns & Exchanges

At Pwnage, we stand by the quality of our high-performance gaming gear and offer a 30-day return window for items in original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print the Shipping Label

  Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include inside the package.

• 3.
  Pack and Ship

  Securely pack your gear in its original packaging with all accessories included, attach the label, and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  After our team inspects the returned item, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.